Privacy Policy

1. Introduction

In order to offer a better service, Global Water Service needs to ask and collect your personal data. This reporting is born to show you how your data are managed and used, and how you can intervene in any moment to change them or ask for deletion, as it is established by EU regulation 2016/679 (General Data Protection Regulation – GDPR). This regulation has been put in force on May 25th 2018 and is related to the protection of natural persons with regard to the processing and free movement of personal data.

For any further doubt you can contact us at

2. Data controller

The Data controller is Wts Srl con sede legale in Via Trasta 14 – 1612 Genova Campi.
For information regarding the rights provided for by art. 7 of Legislative Decree no. 196/2003, such as, for example, the modification, cancellation, rectification, etc., of one's personal data, please contact the Data Controller at, or by calling +39.010.7451845. 

3. Collection of personal data

Global Water Service collects the data of its users in order to offer new services and improve their experience on its website. The user is not obliged to provide any type of data, but without these information some services may not be available, for example the management of an order.The required data are necessary for the website to manage the user:

  • Contact data: name, surname, shipping address, phone number
  • Invoice data: company name, VAT number, invoicing address
  • Account data: e-mail address and password
  • Your acceptance or refusal to receive our informative or commercial newsletter

4. Sharing of data with third party

The service suppliers are companies that help us in many ways for our activity. For example, they care about operations, services, apps, advertising, and tools of the website. We use our services suppliers to show you targeted information, online advertising that meet your interest about our services or for statistical purposes. Those services suppliers can insert cookies in your device though our services (third party cookies).

They can also get information that allow them to identify your device, like IP address or other unique ID codes, usually for statistical purposes.When you are on our website or you interact with it, Global Water Service or our service suppliers can use cookies, or other similar technologies for advertising purposes or they can store information in order to improve your experience and make It faster and safer.

Since Global Water Service is using services from third party, in accordance with the request of the Personal Data Protection Authority, here’s the link to related Privacy Policies

5. Cookie and Cookie Policy

Cookies are small text files (usually made up of letters and numbers) sent to your browser when you visit a site. WTS Srl uses cookies to perform simple technical operations such as making you access our services, remembering preferences and settings, improving site navigation.

Cookies are divided into technical, analysis and profiling:

  • Technical cookies are the ones used in particular for “carrying out the transmission of a communication over an electronic communications network, or as strictly necessary for the provider of a service of the company of the information explicitly requested by the subscriber or user, in order to provide said service" (cfr. Section 122, paragraph 1, of the Privacy Code).They are not used for other purposes and are normally installed by the owner or manager of the website. They can be divided into browsing cookies or session cookies, which guarantee for normal browsing and the use of the website (allowing, for example, to make a purchase or authenticate oneself, in order to access restricted areas)
  • Functionality cookies, which allow the user to browse in relation to a series of selected criteria (for example, language, products selected for purchase), in order to improve the service offered. To install these cookies, prior consent by the user is not required
  • Analytic cookies, similar to technical cookies when used directly by the site manager to collect information, in an aggregate form, on the number of users and how they visit the site
  • Profiling cookies are designed to create profiles relevant to the user and are utilized to send advertising messages that are in line with the preferences expressed by the user when browsing through the internet. Given the considerable invasiveness that these may have within the private sphere of the users, European and Italian legislation requires the user to be properly informed on the use of these cookies and express their valid consent. Section 122 of the Privacy Code refers to these cookies, wherein “the storage of information in the end device of a contracting party or a user or the access to already stored information, are only allowed on condition that the contracting or the user has given express consent after having been informed through the simplified procedures provided for in Section 13, paragraph 3 of the Privacy Code."Most browsers allow, through their settings, to delete cookies and prevent them from being set again in the future. Please note that some of our features might not work properly without cookies. From this link: it is possible to change individually and automatically the settings for third-party services used from this website and others.The Guarantor Measure for personal data protection n. 229/2014 provides for an obligation to inform the user about the use of cookies and to ask its informed consent for storage on its device of these cookies that would track its behavior for commercial purposes or other purposes, therefore used for other purposes than the technical ones (see publication Official Gazette 126 June 3rd 2014).Every time a new user enters on our website, a brief information is shown, with the link to the complete informative text, into a box shown at the bottom of the screen. The user, continuing visiting the website, gives its consent to the information given in the informative. Therefore, the box will not be shown on following visited pages. In the event that you device is used by others, we suggest, once your visit of the website has ended, to erase the cookies in order to allow other users to read the informative and make their choice

Most browsers allow, through their settings, to delete cookies and prevent them from being set again in the future.

Please note that some of our features may not work properly without cookies.

At this address you can individually and automatically change the settings for third-party services used by this and other sites:

The Provision of the Guarantor for the protection of personal data n. 229/2014 provides for the obligation to inform the user about the use of cookies and to request informed consent for the storage on his device of those cookies that could track his behavior for commercial or other purposes, therefore used for purposes other than merely technical ones. (see Official Gazette 126 of 3 June 2014).

Each time a new user accesses our site, the brief information is displayed, with the link to the extended information, in a box at the bottom of the screen.

By continuing to browse the site, the user expresses consent to what we indicate in the information.

Consequently, the information will no longer be shown on the pages subsequently visited.In the event that the device you use for navigation is used by other people, we advise you, once the session is over, to delete the cookies to allow other users to read the information and make a choice.

6. Installed cookie

Below, we will place the cookies that will be installed while browsing our website.
This list may not include third-party cookies, over which we have no control over their installation

Cookie name Typology Use
_gat Analytics Mandatory for Google analytics
_ga Analytics Mandatory for Google analytics
_gid Analytics Mandatory for Google analytics
frontend_lang Technical  Save the settings for the language
session_id Technical  Save the session id
tz Technical  Save the settings fo the timezone
visitor_uuid Technical  Save the visitor id
website_cookies_bar Technical  Save the acceptance of the cookie bar

7. Storage of personal data

The personal data collected, are kept until a cancellation request by the user has been made. The request can be done by email at, indicating the email address used for registration.
In compliance with the law, following the cancellation request on the website, a cancellation request for third-party services will also be forwarded. The user may at any time modify and keep updated its own personal data by logging in to the website with its own credentials. The cancellation from the newsletter may be directly done on MailUp, by clicking on the link at the bottom of each newsletter sent.

Privacy e Cookie policy updated at January 2022